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Privacy Policy

Version 1.0 · Effective date: May 2025

1. Who we are

Gold Coast Influencers by CreatorFlow is a Gold Coast–based creator-matching service. This Privacy Policy explains how we collect, use, store, and share personal information when you submit a business collab request or join the creator list.

We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What we collect

From businesses: Business name, Instagram/website, location, contact name, phone or email, business category, campaign details, budget, and campaign goals.

From creators: Name, Instagram handle, TikTok handle, location, niche, follower count, average views, example content links, rates, collab preferences, availability, and brands excluded.

We also collect: whether you agreed to our Terms & Conditions and when.

We do not collect payment information directly. Payment is handled separately at the time of booking.

3. How we use it

  • To match businesses with relevant Gold Coast creators.
  • To contact creators when a relevant paid collab opportunity arises.
  • To send businesses a shortlist of matched creators.
  • To facilitate the booking and payment process.
  • To maintain records for non-circumvention purposes as outlined in our Terms & Conditions.

We do not use your information for advertising, retargeting, or sale to third parties.

4. Who we share it with

Creator details (handle, niche, rates, content examples) are shared with businesses as part of the shortlist delivery. Business details (category, campaign type, budget) may be shared with creators when presenting a collab opportunity.

We do not sell or share your personal information with unrelated third parties. We use third-party infrastructure providers (database hosting) bound by their own privacy obligations.

5. Storage and security

Your information is stored securely in our database. We use industry-standard security practices to protect your data from unauthorised access, disclosure, or loss.

We retain your data for as long as it is needed to provide the service and meet our legal obligations, including the 12-month non-circumvention window referenced in our Terms.

6. Your rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request removal from the creator list at any time.
  • Withdraw consent for us to contact you for new collab opportunities.

To exercise these rights, contact us via the Gold Coast Influencers by CreatorFlow website or the contact details in your collab confirmation.

7. Cookies

Our website uses minimal cookies for site functionality only. We do not use tracking, advertising, or analytics cookies.

8. Changes to this policy

We may update this Privacy Policy from time to time. The version and effective date are shown at the top of this page.

9. Contact

For privacy-related enquiries, contact us via the Gold Coast Influencers by CreatorFlow website.